Cape Town City Alerts Resident Of False City Official

PICTURE: Face Consultants

Cape Town – The City of Cape Town has inform residents to be on the lookout for a scam artist posing as a City employee who represents the city in the electricity and/or water project in the Strand area and its surroundings.

The City said it has received at least three reports from residents in the Strand being fleeced of thousands of rand by a person claiming to represent the City as part of an electricity and/or water meter upgrade project.

According to the city, the perpetrator aims at be most vulnerable, then convinced to part with significant amounts of cash on the premise that his colleagues will arrive the following day to complete the work.

“The City can assure members of the public that this is not the way we do things, our field staff do not handle cash. All such transactions are done at the City’s customer care centres or via the appropriate electronic channels. We ask our residents to be vigilant,” said the City’s Mayoral Committee Member for Area East, Councillor Anda Ntsodo.

The City has urged residents to verify whether visitors to their home are in fact employed by the City by:

  • phoning the Call Centre on 0860 103 089 to confirm whether work is being carried out in their area
  • informing the official that they will allow them entry only once the Call Centre has verified their identity

“Residents may also ask for a letter of appointment outlining the purpose of the project on a City-labelled letterhead, signed by a City official with contact details on the letterhead,” said the city in a statement.