JOHANNESBURG: Thousands of social grant beneficiaries could not access their funds in July, following the switch to a new payment system.
The acting chief executive of the South African Social Security Agency (Sassa), Abraham Mahlangu has promised that steps need to be taken against those involved in the bungle where over 700 000 social grant beneficiaries did not get their money.
Beneficiaries could not access their funds in July, following the switch to a new payment system.
When squeezed for a comment on whether heads would roll over the bungle by POWER Perspective’s Onkgopotse JJ Tabane, Mahlangu was at pains to explain that he does not want to jump the gun. He promised that such an incident should not happen again.
“We are going to take measures. We have to do consequence management for this thing not to happen again. Consequence management follows a certain process. I don’t want to preempt the outcome. We are working hard to remedy the situation,” says Mahlangu.
He says those who did not receive grants were provided with food parcels to show them that Sassa cares about their livelihoods.
Mahlangu says the new Sassa card had been introduced to reduce charges for recipients. He says beneficiaries can transfer money from the Sassa card to a bank card.
“You can buy with it, you can withdraw money. We don’t allow deductions from it. In the previous card our beneficiaries were getting deductions of airtime and electricity. This card is subsidised, there are charges that are subsidised,” he concluded.